Help Center

Where is my order?

Once your order is shipped, you'll receive a tracking number by email.
You can also track your order here anytime.

 

What is your return policy?

We offer a 30-day money-back guarantee.
If you're not fully satisfied, you can return your product within 30 days of delivery.
Visit our Returns Policy for more details.

 

How long does the battery last?

Battery life depends on the model.
Most rechargeable hearing aids last up to 30 hours, and disposable batteries typically last 3–10 days.

 

Which hearing aid is right for me?

Browse our Hearing Aids Collection to find options by style and hearing level.
Still unsure? Reach out — we’re happy to guide you.

 

How do I clean my hearing aid?

Every product includes a care kit and instructions.
You can also check our Care Tips page or watch a quick video here.

 

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and Shop Pay.
Your checkout is fully secure and encrypted.

 

Need more help?

We’re here for you!📧 Email: support@hearinghaven.com